Privacy Policy

Effective Date: January 1, 2026

Water Damage Restoration Skyforest respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to the services we provide in and around Skyforest, California. By using our website or contacting us, you agree to this policy.

Information We Collect

We collect information you give us directly. That includes your name, phone number, email address, service address, and details about your water damage or restoration needs. If you call us at (833) 321-7153 or fill out a form on our website, we keep that information so we can help you.

We also collect some information automatically when you visit our website. This includes your IP address, browser type, device type, pages you view, and the time and date of your visit. This helps us understand how people use our site and how we can improve it.

How We Use Information

We use your information to respond to your request, schedule service, and keep you updated about your project. If you ask us for a quote or call us for help, we use your contact details to get back to you quickly.

We also use information to improve our website, send service-related messages, and meet legal or insurance requirements. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar tracking tools. Cookies are small files stored on your device that help the site remember your preferences and understand how you move through our pages.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our website may not work as smoothly.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to see how visitors use our website. These tools collect data like page views, time on site, and general location. They do not identify you by name.

We may also use third-party services for scheduling, chat, or review collection. These providers have their own privacy policies, and we encourage you to review them if you use those features.

Data Sharing and Disclosure

We share your information only when it is needed to run our business and help you. That includes sharing with our technicians, subcontractors, and office staff who need the details to complete your restoration work.

We may also share information with insurance companies, adjusters, or legal authorities when required by law or when you ask us to. We never sell your personal information to marketers or unrelated third parties.

Data Retention

We keep your information for as long as we need it to provide services, meet legal and tax requirements, and resolve any disputes. When we no longer need it, we delete or securely destroy it.

If you ask us to delete your information and we are not required to keep it, we will do so within a reasonable time.

Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. These steps include secure storage, limited access for staff, and regular reviews of our practices.

No method of sending or storing data is completely secure. If you have concerns about sharing information online, you can always call us at (833) 321-7153 instead.

User Rights

You have the right to ask what personal information we hold about you, to request a copy, and to ask us to correct or delete it. You can also ask us to stop sending you marketing messages at any time.

To make a request, contact us using the details at the bottom of this page. We will respond within the time allowed by California law.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.

Your continued use of our website or services after a change means you accept the updated policy.

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